Translations:Решение наиболее распространённых проблем/41/en
How to resolve the issue with the AdobeStock code
The microstock agency AdobeStock has complicated its user authorization procedure. Whenever, in the opinion of its security system, you are located in an unusual location, the agency sends an SMS with an access code to the phone number linked to the account.
The StockSubmitter and M+ servers are located in Europe; under normal circumstances, the code entry procedure should be one‑time or at least infrequent. Recently, however, due to AdobeStock's paranoid attitude, some users get stuck in endless code loops, while others wait forever for a code that arrives already expired.
If you are reading this article, you have likely already attempted some of the possible solutions. Nevertheless, we will outline all known methods for resolving the issue. The code must be entered quickly, within a few minutes; otherwise, it may become invalid, and you will need to wait for a new one.
Sometimes the code window doesn't show up. If you got the code but see no window, just refresh your browser tab (with M+ open). The window should appear.