Translations:Решение наиболее распространённых проблем/36/en
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Wrong FTP login/password
If the FTP password has been entered incorrectly, first verify the following parameters:
- Letter case and ensure that CapsLock is not enabled.
- Remove any extra spaces.
- Verify the keyboard layout and watch for accidentally typed characters from a different layout.
- Check the password length; try not to make the password longer than 12 characters.
- For special characters, if the password requires them, prefer the underscore (_) or exclamation mark (!).
- Test whether it is possible to connect to the Microstock agency using the same username and password through a third‑party FTP client (for example, FileZilla).
