Translations:Решение наиболее распространённых проблем/34/en

If you are certain that your username and password are correct (i.e., you have successfully logged into your account on the stock platform manually), try the following steps:

• Change your password on the stock platform, using only Latin letters and numbers. If the stock platform requires the use of special characters, prefer the underscore (_) or exclamation mark (!).
• Do not make your password longer than 12 characters.
• After changing the password, set the file status to "Ready" and upload the file again.