Translations:Решение наиболее распространённых проблем/31/en

"Verifying" status persists for an extended period

This issue most frequently occurs when a stock platform has requested a verification code, M+ has forwarded this request to the user, but the user has failed to enter the code within the required time window (typically 20 to 60 minutes). In such cases, M+ initiates a waiting period of 9 to 10 hours before making another attempt, in order to avoid arousing suspicion from the stock agency. This cycle will repeat until the user provides the required code.

To resolve the issue, deactivate the stock platform for at least 10 hours. After this period, reactivate it at a convenient time, wait for the code request, and complete the verification process.

In some cases, verification may take up to 2 to 3 days due to strict anti‑bot protection implemented by the microstock agency or as a result of unsuccessful captcha resolution attempts. If the agency still does not connect after this period, and you are certain that the stock platform has not requested a code (or that the code has already been successfully provided), please, contact technical support.