Translations:Статусы в MicroStock+/28/en

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Версия от 07:03, 27 февраля 2021; Netherspite (обсуждение | вклад)
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Frequently asked questions on this step

  • Why a successfully uploaded file lacks a part/all metadata? Why the description and the title have been switched?
    When your file has been successfully uploaded, the microstock agency handles the file's metadata according to it's own algorithm and there's no way to affect this process. After a successful submission all metadata should appear as you have inputted it.
  • Some of the essential metadata fields are empty/one of the essential checkboxes isn't checked. Is that a reason for a submission to fail?
    It works the other way round: the submission process has gone wrong (or didn't happen yet) and that's why some of the metadata hasn't been filled. It may be a temporary issue or just a submission delay, so, please, give M+ at least 1 hour to resolve the issue. If it takes longer though, please contact the tech support.
  • Submission process takes too long! How to speed up the process? How to launch a submission manually?
    M+ can't force the submission process because that mostly depends on the microstock agency. If the files haven't been submitted yet then it was simply not possible. As soon as the submission will be possible M+ will perform it so please just give it some time.
  • My files got submitted to every agency but Dissolve! What do I do?
    This microstock agency accepts files in batches only (at least 10 files per batch). Please upload more files to the same batch if there are less than 10 files.
  • Freepik doesn't have batches but the submission doesn't happen there!
    They require you to upload at least 10 files before submitting them will be possible.