Translations:Решение наиболее распространённых проблем/45/en

To resolve the issue and connect Bigstock, follow these steps:

1. If you have ALREADY used the link from the email and reset your password, deactivate Bigstock in "Manage Agencies", then change your password to a new one;
2. You will again receive the error "Login failed due to administrative reason", and the microstock agency will send a new password reset link to your email. DO NOT USE the link;
3. Deactivate Bigstock in "Manage Agencies" again and wait about 15 minutes for the cache to clear;
4. Fill in the email and password fields (you may keep your existing password) in "Manage Agencies" in the Bigstock section;
5. Copy the password reset link sent to you by Bigstock and paste it into the corresponding field in "Manage Agencies" in the Bigstock section;
6. Activate the stock.