Translations:Решение наиболее распространённых проблем/33/en

Wrong login/password

This error occurs when connecting stock platforms or uploading files to a stock platform, appearing under the Upload Error status. The most common cause of this error is an incorrectly entered username or password. Therefore, users should first verify the following parameters:

• Check letter case and ensure that CapsLock is not enabled.
• Remove any extra spaces.
• Verify the keyboard layout and watch for accidentally typed characters from a different layout.
• Test whether it is possible to log in manually to the microstock agency using the same username and password.