Translations:Подключение стоков в MicroStock+/12/en

=Solving "Invalid login or password" and other errors

The most likely reason for this error is that you’ve entered an invalid login/password combination. Please check symbols case (upper/lower), num/caps lock state, keyboard layout, hyphens, spaces, dots and so on.

If you’re absolutely sure that your data is correct then deactivate the agency and try to do the following :one by one

• Log out from the agency website in the browser and enter the login and password manually. Make sure you can log in with those credentials.
• Update your browser to the latest version
• Try to connect the agency to M+ in another browser. Make sure any auto-completion/password remembering is turned off!
• Try using username instead of email as the login.
• Change the password on the agency website and in M+ settings. Use simple combinations of Latin letters, digits and avoid using special characters like / \ = + ( ) ? % #

The microstock agency seem to stuck on a verifying stage

It usually happens when the microstock agency has requested a code, M+ addressed this request to you but you didn't enter the code in time (usually in 20-60 mins). In this case M+ takes a break for 9-10 hours before the second attempt to not arouse the suspicion. This cycle will continue until you enter the code in the correct time period. To solve the problem, please deactivate the microstock agency in M+ for 10 hours or more. After that, at a convenient time fill in the credentials and activate the stock. Sometimes a verifying process may take 2-3 days due to the overcomplicated microstock agency security system. But if it takes longer, the agency won't connect to M+ and you're sure that you didn't receive the code request (or you entered the code successfully) please, contact the tech support.