Translations:Статусы в MicroStock+/28/en: различия между версиями

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===Frequently asked questions on this step===
 
===Frequently asked questions on this step===
:*''Why a successfully uploaded file lacks a part/all metadata? Why the description and the title have been switched?''<br /> When your file has been successfully uploaded, the microstock agency handles the file's metadata according to it's own algorithm and there's no way to affect this process. After a successful submission all metadata should appear as you input it.
+
:*''Why a successfully uploaded file lacks a part/all metadata? Why the description and the title have been switched?''<br /> When your file has been successfully uploaded, the microstock agency handles the file's metadata according to it's own algorithm and there's no way to affect this process. After a successful submission all metadata should appear as you have inputted it.
:*''Some of the essential metadata fields are empty/one of the essential checkboxes isn't checked. Is that a reason for a submission to fail?''<br /> It works other way round: the submitting process gone wrong and that's why some of the metadata was lost. It may be a single event, so, please, give M+ at least 1 hour to solve a problem. But if it takes longer, please, contact the tech support.
+
:*''Some of the essential metadata fields are empty/one of the essential checkboxes isn't checked. Is that a reason for a submission to fail?''<br /> It works the other way round: the submission process has gone wrong (or didn't happen yet) and that's why some of the metadata hasn't been filled. It may be a temporary issue or just a submission delay, so, please, give M+ at least 1 hour to resolve the issue. If it takes longer though, please contact the tech support.
:*''Submission process takes too long! How to fasten the process? How to submit files manually?''<br /> M+ can't force a submission process because that mostly depends on the microstock agency. Manual submission isn't foreseen as M+ should automatically submit files as soon as possible.
+
:*''Submission process takes too long! How to speed up the process? How to launch a submission manually?''<br /> M+ can't force the submission process because that mostly depends on the microstock agency. If the files haven't been submitted yet then it was simply not possible. As soon as the submission will be possible M+ will perform it so please just give it some time.
:*''Every microstock agency submitted my files but Dissolve! What do I do?'' <br /> This microstock agency only accept files in batches (at leas 10 works per batch).
+
:*''My files got submitted to every agency but Dissolve! What do I do?'' <br /> This microstock agency accepts files in batches only (at least 10 files per batch). Please upload more files to the same batch if there are less than 10 files.
:*''Freepik doesn't have batches but I can't start submitting works on it!''<br />You need to upload at least 10 works before submitting them.
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:*''Freepik doesn't have batches but the submission doesn't happen there!''<br />They require you to upload at least 10 files before submitting them will be possible.

Текущая версия на 07:03, 27 февраля 2021

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Формулировка сообщения (Статусы в MicroStock+)
===Наиболее часто задаваемые вопросы на этом этапе===
:*''Почему на стоке нет части/всех метаданных? Почему описание и название поменяли местами?'' <br />После загрузки сток сам берёт из файла информацию в соответствии со своими алгоритмами, и мы на это повлиять не можем. Когда файл будет засабмичен, все данные появятся там, где вы их указали.
:*''У меня не отмечен галочкой такой-то пункт/у меня отсутствуют некоторые данные, и из-за этого не проходит сабмит.'' <br />Наоборот: по какой-то причине сабмит не прошёл, и потому часть полей осталась не заполнена. Это может быть разовый сбой, потому подождите около часа. Если ситуация не решится, пожалуйста, напишите в техподдержку.
:*''Сабмит не прошёл в течение такого-то времени после загрузки файла. Как ускорить этот процесс? Где кнопка «произвести сабмит»?'' <br />Такой опции в М+ не предусмотрено. Сервис сабмитит файлы, как только появляется возможность.
:*''Вроде всё хорошо, но Dissolve не сабмитит мои файлы!'' <br />На этом микростоковом агентстве (и ряде других) работы сабмитятся батчами, то есть вам необходимо минимум 10 работ, чтобы они были отправлены на сабмит.
:*''У Freepik нет батчей, но я не могу начать на него сабмитить!'' <br />Пользователям Freepik требуется загрузить минимум 10 работ для отправки на сабмит.

Frequently asked questions on this step

  • Why a successfully uploaded file lacks a part/all metadata? Why the description and the title have been switched?
    When your file has been successfully uploaded, the microstock agency handles the file's metadata according to it's own algorithm and there's no way to affect this process. After a successful submission all metadata should appear as you have inputted it.
  • Some of the essential metadata fields are empty/one of the essential checkboxes isn't checked. Is that a reason for a submission to fail?
    It works the other way round: the submission process has gone wrong (or didn't happen yet) and that's why some of the metadata hasn't been filled. It may be a temporary issue or just a submission delay, so, please, give M+ at least 1 hour to resolve the issue. If it takes longer though, please contact the tech support.
  • Submission process takes too long! How to speed up the process? How to launch a submission manually?
    M+ can't force the submission process because that mostly depends on the microstock agency. If the files haven't been submitted yet then it was simply not possible. As soon as the submission will be possible M+ will perform it so please just give it some time.
  • My files got submitted to every agency but Dissolve! What do I do?
    This microstock agency accepts files in batches only (at least 10 files per batch). Please upload more files to the same batch if there are less than 10 files.
  • Freepik doesn't have batches but the submission doesn't happen there!
    They require you to upload at least 10 files before submitting them will be possible.