Подключение стоков в MicroStock+/en

M+ is currently supporting 36 microstock agencies and we're doing our best to expand the list even further. This manual is going to help you with activating, deactivating agencies and should solve the most frequent problems with the agencies management.

How to activate the microstock agency

To activate any agency in M+ you have to sign up on the chosen microstock agency first and complete the verification if necessary. Then open the M+ interface and click Manage Agencies section in the left menu.

Follow the instructions:

1. Look through the list of the microstock agencies and find the one you'd like to activate in M+. Left click it with your mouse and fill the appeared form. For your convenience, all mandatory fields are marked with asterisks.
2. Once you fill the form, click Save changes button. It may take some time to validate the data but normally it happens quite fast. The Microstock agency status can be seen in the left list. Data validation is indicated by an orange watches icon next to the microstock agency. The errors are indicated with an orange exclamation mark in the triangle. To learn about an issue, select the microstock agency and read the information in the status right under the link.
3. A green tick icon right to the agency indicates that it has been successfully activated and ready to accept your files. Go to My Files to proceed.

Working with FTP

FTP a standard communication protocol used for the transfer of computer files from a server to a client on a computer network. Some microstock agencies use it by default and sometimes it's just a fast, safe and convenient way to upload and submit files. To perform any operation via FTP you need a password and/or a login and normally you can find it directly on the microstock agency site, but there are certain known aspects.

Pond5

Set a password on this page: https://www.pond5.com/index.php?page=my_uploads and specify the FTP Password in the Manage Agencies. Save changes.

DepositPhotos

If the microstock agency granted you a personal access to FTP specify it in the Manage agencies. Otherwise ignore it.

Freepik

Once you reach the level 3 contributor, the microstock agency should send you an e-mail with a FTP password. You may ask a password from Freepik support too.

VideoHive

Set a password in the Upload section on the microstock agency site. Please, follow the instructions very attentively while you create a password otherwise it won't work!

Pixta

You should receive an e-mail with FTP login and password once you successfully pass a footage contributor examination. If you don't submit video to this agency, specify a login and a password for your Pixta account.

Canva

Go to Canva.com/contributer and click «Get started». FTP information should appear in your profile settings.

How to deactivate the microstock agency

Deactivation will completely clear the form and deactivate the chosen microstock agency in M+. To activate it again you'll have to fill the form again and save changes. It may solve certain problems with microstock agencies, it is very useful if you've changed or removed an account on the microstock agency site. To deactivate the microstock agency, go to the Manage Agencies, select the stock you'd like to deactivate and click the Deactivate button. Confirm the action to proceed.

Connection specifics for individual stock agencies

Dreamstime

If you’ve just registered an account there please submit a file manually to get your account switched to the contributor interface before you connect it to M+.

Adobestock

To complete authorization successfully, input the code received via SMS or email sent to the address linked to your AdobeStock account.

Upon receiving the code, immediately navigate to the "My Files" or "Stock Management" page in M+ and wait. The request form will appear automatically. If too much time has passed since you received the code, the form will not appear, and you'll have to wait for the next code to arrive.

Occasionally, instead of a code, AdobeStock requests the last four digits of the phone number linked to your account. However, M+ currently cannot distinguish between these types of requests (we are working on resolving this issue). If you did not receive a code via SMS, try entering these digits.

For more information on resolving code-related issues, please read here.

123rf

Sometimes the agency sends you an e-mail with a link to confirm the authentication saying that you’re entering from an unusual place/device.

In this case, follow these steps:

• Go to the mailbox linked to 123.rf, open the email, and click the link provided
• Return to M+ interface and wait for the form to appear. The form will request you to complete the action described above
• Click the "OK" button in that form.

Pond5

Use your username instead of email. If you’ve filled out the credentials but M+ still says that you didn’t specify something - you didn’t enter the FTP password probably. Please note that your FTP password differs from your website one.

Freepik

You need to specify the FTP password which is given to you by the agency after uploading first 100 files.

iStock :API key or API secret is not specified in settings

API key or API secret is not specified in settings / You’ve entered wrong API keys. You didn’t specify the API keys in settings or have entered wrong ones. If you believe that this is a mistake please deactivate the agency and activate it back by filling the login and password again.

I'm having connection issues and don't know what I'm doing wrong!

• First, read this article. You may find a solution to your problem there
• If your issue is not listed, contact our technical support. The support icon in M+ is located in the lower right corner of the site. To open a support chat in StockSubmitter, click the button in the upper left corner of the program.
• Join our Telegram chat and describe your situation. We have separate channels for [1] and [2].