Управление тарифами и пакетами подписок/en: различия между версиями

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You can manage your free and paid subscription plans from our store. To go to the store click on your current payment plan in the top right corner of the M+ page or click on the Store item in the left menu.
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A left click on the StockSubmitter logo in Store always directs you to the home page. In the top right corner you can see your balance, an e-mail address and language settings.
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Paid and free subscriptions are managed through our store. To access the store, click the current payment plan name in the upper‑right corner of the M+ interface, or select "Store" from the left menu.
  
==What is a subscription plan and what is a subscription package==
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Click the StockSubmitter logo in the top-left corner to return to the store’s main page at any time. To the right, you will find your balance, email address, and language settings.
'''A Subscription plan''' provides our service for a one notable month (30-days period). The details are given in the subscription plan block.
 
[[File:Payment plan rus.png|left|x300px|frame|пример блока тарифа]]<br clear=all>
 
  
When you use a subscription plan, a certain sum of money (a subscription plan fee) is being deducted from your balance at the end of every notional month. You may top up your balance for several notional months - the deduction is going to repeat every notable month until you change a payment plan to Free or run out of money (on balance). In the second case your current payment plan will be automatically downgraded to Free.<br />
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==Store interface==
A subscription plan is a convenient way to try a paid service and check how many submissions do you need per month. Our system is very flexible: it allows you to purchase submits at retail or instantly upgrade your current payment plan and pay only the difference. Then you can plan the downgrade for the next month.<br />
 
'''A Subscription package''' entails a discounted one-time purchase of Subscription plan for one, several months or several years (depends on the package).<br />
 
A Subscription package provide a significant profit, especially if you submit a lot. Such Subscription packages as Professional and Unlimited are perfect for experienced contributors and studios. By purchasing a package for two years you're going to save a lot of money and forget about submits and balance monitoring. Starter and Lite are great solution for the beginners and if your submit consumption depends on season or photos in shooting.
 
  
'''<u>You can't purchase subscription packages using the balance!</u>''' Please, don't top up the balance to to purchase any subscription package! Read below how to do it right in the [[#Пакеты подписок]] unit.
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The store's top menu allows you to return to the main page, and also displays your current balance, email address, and language settings
  
==What does a Notable month mean?==
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* To return to the main page from any store page, left-click the StockSubmitter logo.
We use a "notable" month as a unit of time measurement. It is a 30-days period starting with the moment of any subscription plan activation or the last payment. It may be different from a calendar month (which may contain 31 or 28 days) and start at any day (depending to your last payment).
 
  
What is submit and how do we calculate them is explained in [[Подготовка, загрузка и сабмит файлов|this article]].
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* To top up your balance (<span style="color:#ff0000">'''NOT'''</span> to purchase plans!), view available promo codes, or review your financial transactions, left-click your balance and select the appropriate option from the dropdown list. For more details on topping up your balance, see [[#How to top up your balance? | here]].
  
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* To switch accounts or change the password for your current account, left-click your email address and select the relevant dropdown option.
==Как пополнить баланс?==
 
Для оплаты любого тарифа (не пакета!) StockSubmitter, M+ и его приложений сперва необходимо пополнить баланс в нашем магазине.
 
[[File:37b61d2c0d598820fb45bd2af393a00f.png|left|x50px|frame|пополнение баланса]]<br clear=all>
 
Для этого кликните по балансу в верхнем правом углу интерфейса и выберите «Пополнить» в выпадающем меню. Укажите необходимую сумму и кликните по кнопке «Пополнить». Далее выберите подходящую вам платёжную систему, нажмите кнопку согласия и следуйте инструкциям. Учтите, что деньги на баланс могут поступить не сразу. Конкретные сроки зависят от выбранной платёжной системы.
 
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* To change interface language, left-click the current language and choose an option from the dropdown list.
==Управление тарифами StockSubmitter и MicroStock+==
 
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The colored tiles below mostly represent payment plans and packages for our core service and  its additional services, such as [[Special:MyLanguage/Работа с MicroStock+Trends | M+Trends]], [[Special:MyLanguage/Работа с MicroStock+Analytics | M+Analytics]], [[#MicroStock+Storage | MicroStock+Storage]], and more.
[[File:Plans.png|left|x300px|]]<br clear=all>
 
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At the very bottom of the page, you can review our Privacy Policy, Terms of Service, and Refund Policy.
Здесь отображён текущий тариф и его ограничение по сабмитам на стоки.
 
С помощью кнопки «Увеличить лимит» можно разово добавить себе сабмитов в текущем периоде без изменения тарифа. Просто введите число требующихся сабмитов, и нажмите «Купить». Наша система дает наибольшую выгоду пользователю при сабмите на множество стоков, поэтому сабмиты даются на все стоки сразу, позволяя получить максимум дохода с каждого файла. Так как мы не поддерживаем биллинг, то не можем продать сабмиты только на один сток.<br/>
 
Чтобы отследить количество потраченных сабмитов, наведите курсор на «Расход сабмитов».<br/>
 
Кнопка «Изменить тариф» отвечает за тарифы M+ и StockSubmitter. Они действуют как подписка, то есть с вашего баланса будет ежемесячно списываться указанная цена, пока вы не переключите тариф на «Free» либо пока не кончатся деньги на балансе.<br/>
 
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Now let's take a closer look at the plans: their duration, how they differ from packages, how to top up these plans, and how to cancel a subscription.
===Переход на более дорогой тариф===
 
Вы можете мгновенно перейти на более дорогой тариф. В этом случае разница в стоимости тарифов спишется с вашего баланса, но срок следующей оплаты по тарифу не передвинется и расход сабмитов при этом не обнулится, и вы получите только преимущества более дорогого тарифа (например, больше сабмитов).
 
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==Scheduled actions==
<blockquote>''Например, вы хотите сделать переход с тарифа Lite на Casual. Последняя оплата по тарифу Lite произошла 6-го декабря, а завтра будет 3-е января. Если вы сделаете переход 3-го января, то уже 5-го января с вашего счёта будет списана цена подписки Casual (в декабре 31 день). Потому совершая переход подумайте, успеете ли вы потратить все сабмиты до конца текущего месяца.''</blockquote>
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[[File: Planned actions eng.png|left|x300px|]]<br clear=all>
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This tile describes events that will take place on your account in the nearest future. The date in this tile is the last day of the current notional month. Thanks to this tile you always know the deadline for topping up your balance and which services are currently active on your account.
  
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==What does "a month" mean within a subscription?==
===Переход на более дешёвый тариф===
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We use a '''notional''' month as a unit of time measurement. It is a 30-days period starting starting from the moment of switching or activating plans or the last payment. Please note that some calendar months have 31 days or 28/29 days, so your payment date may shift and, for example, will not always fall on the first day of the calendar month.
Если вы хотите перейти с текущего тарифа на более дешёвый, то сделать это нужно до конца текущего условного месяца, иначе ваш текущий тариф автоматически продлится.<br />
 
Переход на более дешёвый тариф происходит по завершению последнего оплаченного условного месяца, но запланировать его можно в любое время. Выберите более дешёвый тариф с помощью соответствующей кнопки, и к указанному сроку он активируется автоматически. Оплата происходит в момент активации в конце текущего 30-дневного периода, потому позаботьтесь о том, чтобы на балансе была необходимая сумма. Если денег не хватит, вы будете переключены на тариф «Free».
 
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What is submission and how do we calculate them is explained in [[Special:MyLanguage/Подготовка, загрузка и сабмит файлов#Сабмит на стоки|this article]].
==Запланированные действия==
 
[[File:Planned actions rus.png|left|x300px|]]<br clear=all>
 
Этот блок описывает все действия, которые произойдут на вашем аккаунте в ближайшее время и дата конца текущего 30-дневного периода. Благодаря нему вы всегда будете знать, к какому сроку необходимо пополнить баланс.
 
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==How to top up your balance==
==Пакеты подписок==
 
[[File:Packages.png|left|x300px|]]<br clear=all>
 
Пакеты позволяют приобрести сразу несколько условных месяцев подписки на наши сервисы со скидкой. Приобретая пакет на два года можно ощутимо сэкономить, если сравнивать с помесячной оплатой. Следите за новостями в соцсетях, чтобы получать дополнительные скидки на пакеты во время ежегодных акций.
 
Купить пакет можно не только на сабмиты, но и на M+Trends, и на расширение облачного хранилища М+.
 
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==Subscription packages==
===Как приобрести пакет?===
 
Для приобретения нажмите «Купить пакет» на главной странице и кликните по кнопке «Показать пакеты» под любым из блоков.
 
*В выпадающем списке выберите тот временной промежуток, который удовлетворяет вашим требованиям и кликните по нему мышью.
 
*Прочтите условия использования и, если вас всё устраивает, нажмите кнопку согласия.
 
*Вас перенесёт на страницу оплаты.
 
*Выберите предпочтительный способ оплаты из выпадающего списка.
 
*Если у вас есть один или несколько промокодов, введите их в текстовое поле. На данный момент промокодами можно покрыть не более 50% покупки.
 
*Кликните по кнопке согласия, после чего следуйте инструкциям.
 
После успешного завершения операции и одобрения платежа системой на баланс поступит полная стоимость пакета.
 
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[[File: Top up.png|left|x50px|frame|There you may top up your balance]]<br clear=all>
<blockquote>''Например, вы приобрели пакет Casual на 6 условных месяцев 3 января. Вы платите 100 EUR, и на счёт при этом поступает 120 EUR. Далее с баланса будет ежемесячно списываться по 20 EUR: следующая оплата будет 2 февраля, 4 марта и так далее пока не пройдёт полгода или на балансе не кончатся деньги. Таким образом, вы платите по обычному тарифу, но мы возмещаем вам разницу в стоимости при покупке.''</blockquote>
 
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To do this, click your balance in the upper‑right corner of the interface and select "Top up" from the dropdown menu. You will be directed to the balance top‑up form. Simply enter the required amount and click the "Top up" button. Next, choose your preferred payment system, click the Choose button, and follow the instructions. Please note that funds may not appear in your balance immediately. The exact processing time depends on the chosen payment system.
Это очень удобно, потому что вам не придётся ждать завершения действия пакета. Вся сумма (за вычетом уже оплаченных месяцев) останется на балансе, и её можно будет потратить на приобретение других услуг (не пакетов!).
 
После завершения действия пакета вы продолжите платить по тарифу, пакет на который вы приобретаете или, если на балансе окажется недостаточно средств, будете переключены на тариф Free.
 
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===How to get and use promocodes?===
===Как работает приобретение более дорогого пакета?===
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Every Christmas we perform a raffle among users. Make any purchases during a specified time period and get a Christmas present for every certain amount of money. There's a random prize inside of every present. You may find promocodes for a certain sum in EUR. You can't top up your balance with it but you may use it to cover up to 50% of any payment package.
Если у вас уже есть активный пакет, то при покупке более дорогого пакета срок действия и сабмиты обнулятся. Затем спишется полная цена нового тарифа, и эта дата считается началом нового условного месяца.
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To use a promocode, select any package you'd like to purchase. Select a payment method and notice a I Have A Promocode! button. Click it, paste a promocode then click Apply. To use another promocode for the same deal, just paste it in the form and click Apply again.
Если вы выиграли год бесплатной подписки на более дорогой тариф, чем заложенный в вашем текущем пакете, то он активируется незамедлительно, обнулит сабмиты и срок действия. После окончания срока действия подарка вам необязательно покупать новый пакет! Просто зайдите в «Тарифы» и запланируйте переход в следующем условном месяце. Так как мы уже возместили вам скидку при покупке, вы не потеряете в деньгах.
 
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==What's a subscription plan and what's a subscription package?==
===Как работает приобретение более дешёвого пакета?===
 
Сразу после оплаты деньги поступят на баланс, но списываться оттуда начнут тогда, когда закончится текущий условный месяц. При этом тариф будет обозначен, как «Ожидает активации».
 
Если вы выиграли месяц бесплатной подписки на более дешёвый тариф, чем ваш текущий, он просто запланируется, как обычный переход на более дешёвый тариф. После окончания срока действия подарка вам необязательно покупать новый пакет! Просто зайдите в «Тарифы» и активируйте нужный тариф в конце текущего условного месяца.
 
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'''A Subscription plan''' provides a single notional month (30-days period) of our service. Details for each individual plan are described in a plan card. Hover your mouse cursor over the question mark icon in the card to see extra information, such as available child accounts or the number of submits per notional month.
===Как получать и использовать промокоды?===
 
Каждый Новый год мы проводим розыгрыш призов среди пользователей. Совершая любые покупки вы получите подарок за каждую сумму, указанную в акции. Внутри подарка в том числе могут быть промокоды на денежный приз в EUR. Ими нельзя пополнить баланс, но один или несколько промокодов можно использовать, чтобы оплатить до 50% стоимости любого пакета.
 
Чтобы использовать промокод, перейдите к оплате любого пакета. На странице выбора сервиса оплаты будет зелёная кнопка, клик по которой откроет текстовое поле для промокода. Вбивайте промокоды по очереди, и после каждого нажимайте «Применить».
 
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[[File:Payment plan eng.png|left|x300px|frame|an example of a payment plan block]]<br clear=all>
==MicroStock+Trends==
 
[[File:Trends.png|left|x300px|]]<br clear=all>
 
О сервисе Microstock+ Trends и работе с ним более подробно можно ознакомиться в [[Работа с MicroStock+Trends|этой статье]] <br>
 
Этот блок работает точно так же, как блок тарифов StockSubmitter/М+. Платная подписка продляется автоматически с вашего баланса. Можно приобрести более дорогой тариф, оплатив только разницу в стоимости на тех же условиях, что у тарифов StockSubmitter. Переход на более дешёвый тариф возможен только по окончанию последнего оплаченного условного месяца.
 
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Under a subscription plan, your subscription fee is deducted from your balance monthly. Feel free to top up your balance for multiple months ahead — deductions will keep occurring until you change your plan or your funds run out. If your balance reaches zero, you will be automatically moved to the free plan.
==Голосование за стоки==
 
[[File:New stock.png |left|700px|]]<br clear=all>
 
Подключение новых стоков занимает внушительное количество времени и ресурсов. Поэтому мы решили использовать голосование, чтобы определить самые популярные агентства и выстроить очередь. Совершая любые покупки на нашем сервисе вы получаете возможность проголосовать за один из 7 самых популярных претендентов или добавить нового и отдать голос ему.
 
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A subscription plan is a convenient way to try a paid service and determine how many submissions you need per month. Our system is highly flexible: you can purchase submissions at retail, or instantly upgrade your current plan by paying only the difference between your existing plan and a more expensive one. You can also schedule a switch back to your original plan.
==Часто задаваемые вопросы по этой теме==
 
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<div style="background: #CCEA9B; border:1px solid #3BAE62; padding:10px">
===Как отказаться от платной подписки?===
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'''<u>Important: You cannot pay for subscription packages with your balance!</u>''' Do not top up your balance in advance if you plan to purchase a package. For information on how to purchase subscription packages, please refer to the [[#Subscription Packages| relevant section]].
В магазине в разделе тарифов StockSubmitter или M+Trends Выберите тариф «Free». Переход осуществится по окончанию текущего условного месяца.
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</div><br clear=all>
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=== StockSubmitter and Microstock+ payment plan management ===
===Я пользовался бесплатной подпиской, но хочу попробовать платную. С чего начать?===
 
Примерно оцените среднее количество сабмитов в месяц и присмотритесь к недорогим тарифам и пакетам. При необходимости вы всегда сможете подключить более дорогой тариф, доплатив только разницу в стоимости. См. [[#Переход на более дорогой тариф]]
 
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[[File:Plans eng.png|left|x300px|]]<br clear=all>
===Как снова вернуться на пакет Starter/как сохранить Starter после окончания срока пакета?===
 
Если вы использовали Starter какое-то время, а потом переключились с него на другой тариф, то вернуться обратно можно только приобретя пакет снова. Впрочем, когда пройдёт три месяца, вы можете продолжать пользоваться этим тарифом пока на балансе будет достаточно денег для оплаты условного месяца использования.
 
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This tile represents your current payment plan and available submissions.
===Я купил пакет на год, но понял, что не смогу им воспользоваться? Что мне делать?===
 
Если вы приобрели пакет, это не означает, что вы обязаны использовать его весь период времени.
 
На ваш баланс уже поступила полная стоимость указанного количества условных месяцев. Поэтому просто переключитесь на тот тариф, который вам больше подходит.
 
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With the Increase Limit button you can increase the limit in the current notional month.
===Я перешёл на более дорогой тариф, но сабмиты не обнулились!===
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При переходе на другой тариф сабмиты обнуляются только по истечению условного месяца. Если вы перейдёте на более дорогой тариф, вам просто добавится какое-то количество сабмитов.
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# Click the '''Increase Limit''' button
<blockquote>''Например, вы используете тариф Lite. Вам доступно 250 сабмитов в месяц. Вы уже использовали 200 и приобретаете тариф Casual. После покупки вам будет доступно ещё 200 сабмитов на стоки до конца условного месяца.''</blockquote>
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# Input the number of submissions you'd like to purchase
</div>
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# Click the '''Purchase''' button.
 +
 
 +
Our system is designed to give you the greatest benefit when you submit one file to many agencies. That's why submits are applied to all supported agencies simultaneously — helping you earn the maximum possible return from each file. Since we do not operate a billing system, we are unable to sell submits for just one stock agency or exchange submits from one agency for submits from another.
 +
 
 +
To track the number of submits you have used, hover your mouse cursor over '''Submissions remaining''' button.
 +
 
 +
Use the '''Change Plan''' button to manage M+ and StockSubmitter plans and packages. See the [[#Subscription Packages|Subscription Packages]] section below for more information on packages.
 +
 
 +
=== How to upgrade your current payment plan ===
 +
 
 +
You can instantly upgrade your current plan. In this case, the price difference between the plans will be deducted from your balance. However, the first day of your conditional month will remain the same (it will not shift), your submit usage will '''not reset''', and you will receive '''only''' the benefits of the more expensive plan (for example, more submits per month).
 +
 
 +
<blockquote>''For example, you'd like to upgrade your current Lite payment plan to Casual. The last payment was at 6'th of December. Tomorrow will be 3'th of January. If you're going to upgrade your payment plan right now, a full monthly fee for Casual plan will be deducted from your balance at 5'th of January (there are 31 days in January). Please, consider whether you will have enough time to use all of your submits before the end of the current notional month.''</blockquote>
 +
 
 +
===How to switch to a cheaper payment plan?===
 +
 
 +
If you're planning to switch to a cheaper payment plan, please, do it during a current notional month otherwise your payment plan will be automatically extended.
 +
 
 +
Switching to a cheaper plan takes place at the end of the last paid notional month, but you can schedule this event at any time. Select a cheaper plan by clicking the '''Choose''' button in the plan's card, and it will activate automatically by the specified date. Payment for any plan occurs at the moment of activation (the end of the current 30-day period), please, make sure your balance has enough funds. If your balance is insufficient, you will be automatically switched to the Free payment plan.
 +
 
 +
==Subscription packages==
 +
 
 +
'''Subscription package''' entails a discounted one-time purchase of Subscription plan for one or several months (depending on a package).
 +
 
 +
A Subscription package provides a significant profit, especially when you submit a lot.
 +
 
 +
<gallery widths=700px heights=400px perrow=7>
 +
File:Packages eng.png|left|frame|Subscription package
 +
</gallery>
 +
 
 +
<blockquote>''For example, you purchased the Casual subscription package for 6 notional months at the 3'th of January. You've paid 100 EUR and your balance has increased by 120 EUR. During next 6 months a monthly fee of 20 EUR will be taken from your balance: the next payment will be at the 2'th of February, then at the 4'th of March and so on until the end of the 6 months or the moment you run out of money on balance. Thus you pay a monthly fee as if you use a payment plan but we reimburse you the amount of the discount.''</blockquote>
 +
 
 +
This is very convenient because you won't have to wait for your package to expire if it no longer meets your needs, or if you urgently need to make purchases in our store. Any unused funds (after deducting the month you've already used) will remain on your balance and can be used for other services (but not for packages!).
 +
 
 +
After your package expires, you will continue to be charged according to the plan associated with the package you purchased. If your balance has insufficient funds, you will be switched to the Free plan.
 +
 
 +
Packages such as Professional and Unlimited are designed for experienced stock contributors and studios. You can pay for up to two years upfront and never worry about remaining submits or balance top‑ups. The Starter and Lite packages are perfect for beginners and those whose submit varies by season or depends on files per shoot. Follow us on social media to receive additional discounts on packages during annual promotions. Our service offers packages for the following services: StockSubmitter/M+, M+Trends, and M+Storage. Packages are not available for M+Analytics.
 +
 
 +
To purchase a package click the Change/Change plan button in any service tile on the Store main page. Select the Packages tab. M+Storage service doesn't provide any payment plans and you'll be automatically directed to the Packages tab.
 +
For your convenience, if you already have a plan or package, your current plan will be displayed on this page.
 +
Click the '''Show Packages''' button below any of the package blocks.
 +
*Select a suitable time period in the dropdown list.
 +
*Read the terms of use and click OK button if you're agree.
 +
*You'll be moved to the payment page.
 +
*Select a preferred payment method from a dropdown list.
 +
*If you have one or several promocodes, type or copypaste it in the form. You can cover up to 50% of your purchase with promocodes.
 +
*Click the Agree button and follow the instructions.
 +
After the transaction is successfully completed and the payment is approved by the system, the full cost of the package will be credited to your balance.
 +
 
 +
Every M+ user is granted with 200 GB of free cloud storage space but you may rent up to 4 TB of additional space for your files with MicroStock+Storage. You may only purchase a subscription package for this service for a period from 6 months to 4 years. Please, DO NOT top up the balance to purchase any subscription package!
 +
 
 +
===How to upgrade a payment package===
 +
If you already have an active package and purchase a more expensive one, the remaining duration and submits from your current package will be reset. The full price of the new plan will then be charged, and that date will become the start of a new notional month.
 +
If you won a free year of subscription to a more expensive payment plan than the one you use, a present will be activated immediately, the duration and submission usage will be reset. After the gifted subscription ends, you are not required to buy a new package! Simply go to "Plans" and schedule a switch for the next notional month. Because we already credited your discount at purchase, you won't lose any money.
 +
 
 +
===How to switch to a less expensive payment package===
 +
Immediately after payment, the funds will be credited to your balance, but won't be deducted until your current conditional month ends. During this waiting period, the package will be marked as Pending activation.
 +
If you win a free one‑month subscription to a package that is cheaper than your current one, it will simply be scheduled as a regular switch to a cheaper package. After the gifted subscription ends, you are not required to buy a new package! Simply go to "Plans" and schedule a switch for the next notional month.
 +
 
 +
==MicroStock+ Trends==
 +
 
 +
[[File:4a583e5a4a86a3bf46f7b052196bbd89.png|left|x300px|]]<br clear=all>
 +
 
 +
Learn more about Microstock+ Trends in this [[Special:MyLanguage/Работа с MicroStock+Trends|article]]
 +
 
 +
This page is quite similar to StockSubmitter/М+ payment plans page. Paid subscriptions renew automatically from your balance. You can upgrade to a more expensive plan by paying only the price difference, under the same terms as StockSubmitter plans. Switching to a cheaper plan is only possible at the end of the last paid notional month. In the Packages tab, you can purchase a package for a term of six months or more. Please remember that packages CANNOT be purchased with your balance!
 +
 
 +
==MicroStock+Storage==
 +
 
 +
[[File:Storage.png|left|x300px|]]<br clear=all>
 +
 
 +
Every M+ user is granted with 200 GB of free cloud storage space but you may rent up to 4 TB of additional space for your files with MicroStock+Storage. You may only purchase a subscription package for this service for a period from 6 months to 4 years. Please, DO NOT top up the balance to purchase any subscription package!
 +
 
 +
The packages for this particular service don't extend automatically. When the package period will be over you'll receive a relevant notification. If you'll miss the notification, we'll send an e-mail to your register e-mail box to remind about a payment. You'll be denied from uploading files to M+ until you purchase another package or delete enough files to reach 200 GB limit. If you won't solve the problem within a month, unfortunately we're going to have to delete some of your files from M+.
 +
 
 +
==How to vote for the next microstock agencies?==
 +
 
 +
[[File:New stock eng.png |left|700px|]]<br clear=all>
 +
 
 +
Adding and fully supporting agencies to our services takes a lot of our time and resources. That is why we had opened a poll for all users. When you make any purchase on our service, you receive the opportunity to vote for one of the 7 most popular candidates, or add a new candidate and vote for them instead.
 +
 
 +
==Frequently asked questions==
 +
 
 +
===How to cancel a paid subscription?===
 +
Go to the Store and open a page with payment plans (for StockSubmitter/M+ or M+ Trends) then select a Free payment plan. This payment plan will be activated at the end of the current notional month.
 +
 
 +
===I'm a Free subscription user but I'd like to try a paid subscription. Where do I begin?===
 +
Estimate your average number of submits per month and take a look at our affordable plans and packages. If needed, you can always upgrade to a [[#How to upgrade your current payment plan|more expensive plan]] by paying only the price difference, or Increase your limit.
 +
 
 +
===How do I switch back to a Starter package/how to save a Starter payment plan when the package has expired?===
 +
If you've been using a Starter payment plan and then switch to a different plan, the only way to return to Starter is to purchase the package again. However, once three months have passed, you can continue using this plan as long as your balance has sufficient funds to pay for a notional month of usage.
 +
 
 +
===I've purchased a one-year package but realized I don't need it. What do I do?===
 +
Purchasing a package doesn't mean that you must keep using it for the entire duration.
 +
 
 +
You've been credited with a full package price, as if you've purchased several months of payment plan usage. So you may change your payment plan at any time.
 +
 
 +
===I've upgraded my payment plan but my submissions weren't reset!===
 +
When you upgrade your payment plan, your submits are reset only at the end of the conditional month. If you upgrade to a more expensive plan, a certain number of additional submits will simply be added to your account.
 +
 
 +
<blockquote>''For instance, let's say you're using Lite payment plan. You've got 250 submissions per month. You've already used 200 of them and you're about to purchase Casual payment plan. You pay 10 EUR to upgrade and now have 200 more submissions to use until the end of the current notional month.''</blockquote>

Текущая версия на 21:54, 7 апреля 2026

Другие языки:
English • ‎русский

Paid and free subscriptions are managed through our store. To access the store, click the current payment plan name in the upper‑right corner of the M+ interface, or select "Store" from the left menu.

Click the StockSubmitter logo in the top-left corner to return to the store’s main page at any time. To the right, you will find your balance, email address, and language settings.

Store interface

The store's top menu allows you to return to the main page, and also displays your current balance, email address, and language settings

  • To return to the main page from any store page, left-click the StockSubmitter logo.
  • To top up your balance (NOT to purchase plans!), view available promo codes, or review your financial transactions, left-click your balance and select the appropriate option from the dropdown list. For more details on topping up your balance, see here.
  • To switch accounts or change the password for your current account, left-click your email address and select the relevant dropdown option.
  • To change interface language, left-click the current language and choose an option from the dropdown list.

The colored tiles below mostly represent payment plans and packages for our core service and its additional services, such as M+Trends, M+Analytics, MicroStock+Storage, and more.

At the very bottom of the page, you can review our Privacy Policy, Terms of Service, and Refund Policy.

Now let's take a closer look at the plans: their duration, how they differ from packages, how to top up these plans, and how to cancel a subscription.

Scheduled actions

Planned actions eng.png


This tile describes events that will take place on your account in the nearest future. The date in this tile is the last day of the current notional month. Thanks to this tile you always know the deadline for topping up your balance and which services are currently active on your account.

What does "a month" mean within a subscription?

We use a notional month as a unit of time measurement. It is a 30-days period starting starting from the moment of switching or activating plans or the last payment. Please note that some calendar months have 31 days or 28/29 days, so your payment date may shift and, for example, will not always fall on the first day of the calendar month.

What is submission and how do we calculate them is explained in this article.

How to top up your balance

Subscription packages

There you may top up your balance


To do this, click your balance in the upper‑right corner of the interface and select "Top up" from the dropdown menu. You will be directed to the balance top‑up form. Simply enter the required amount and click the "Top up" button. Next, choose your preferred payment system, click the Choose button, and follow the instructions. Please note that funds may not appear in your balance immediately. The exact processing time depends on the chosen payment system.

How to get and use promocodes?

Every Christmas we perform a raffle among users. Make any purchases during a specified time period and get a Christmas present for every certain amount of money. There's a random prize inside of every present. You may find promocodes for a certain sum in EUR. You can't top up your balance with it but you may use it to cover up to 50% of any payment package. To use a promocode, select any package you'd like to purchase. Select a payment method and notice a I Have A Promocode! button. Click it, paste a promocode then click Apply. To use another promocode for the same deal, just paste it in the form and click Apply again.

What's a subscription plan and what's a subscription package?

A Subscription plan provides a single notional month (30-days period) of our service. Details for each individual plan are described in a plan card. Hover your mouse cursor over the question mark icon in the card to see extra information, such as available child accounts or the number of submits per notional month.

an example of a payment plan block


Under a subscription plan, your subscription fee is deducted from your balance monthly. Feel free to top up your balance for multiple months ahead — deductions will keep occurring until you change your plan or your funds run out. If your balance reaches zero, you will be automatically moved to the free plan.

A subscription plan is a convenient way to try a paid service and determine how many submissions you need per month. Our system is highly flexible: you can purchase submissions at retail, or instantly upgrade your current plan by paying only the difference between your existing plan and a more expensive one. You can also schedule a switch back to your original plan.

Important: You cannot pay for subscription packages with your balance! Do not top up your balance in advance if you plan to purchase a package. For information on how to purchase subscription packages, please refer to the relevant section.


StockSubmitter and Microstock+ payment plan management

Plans eng.png


This tile represents your current payment plan and available submissions.

With the Increase Limit button you can increase the limit in the current notional month.

  1. Click the Increase Limit button
  2. Input the number of submissions you'd like to purchase
  3. Click the Purchase button.

Our system is designed to give you the greatest benefit when you submit one file to many agencies. That's why submits are applied to all supported agencies simultaneously — helping you earn the maximum possible return from each file. Since we do not operate a billing system, we are unable to sell submits for just one stock agency or exchange submits from one agency for submits from another.

To track the number of submits you have used, hover your mouse cursor over Submissions remaining button.

Use the Change Plan button to manage M+ and StockSubmitter plans and packages. See the Subscription Packages section below for more information on packages.

How to upgrade your current payment plan

You can instantly upgrade your current plan. In this case, the price difference between the plans will be deducted from your balance. However, the first day of your conditional month will remain the same (it will not shift), your submit usage will not reset, and you will receive only the benefits of the more expensive plan (for example, more submits per month).

For example, you'd like to upgrade your current Lite payment plan to Casual. The last payment was at 6'th of December. Tomorrow will be 3'th of January. If you're going to upgrade your payment plan right now, a full monthly fee for Casual plan will be deducted from your balance at 5'th of January (there are 31 days in January). Please, consider whether you will have enough time to use all of your submits before the end of the current notional month.

How to switch to a cheaper payment plan?

If you're planning to switch to a cheaper payment plan, please, do it during a current notional month otherwise your payment plan will be automatically extended.

Switching to a cheaper plan takes place at the end of the last paid notional month, but you can schedule this event at any time. Select a cheaper plan by clicking the Choose button in the plan's card, and it will activate automatically by the specified date. Payment for any plan occurs at the moment of activation (the end of the current 30-day period), please, make sure your balance has enough funds. If your balance is insufficient, you will be automatically switched to the Free payment plan.

Subscription packages

Subscription package entails a discounted one-time purchase of Subscription plan for one or several months (depending on a package).

A Subscription package provides a significant profit, especially when you submit a lot.

For example, you purchased the Casual subscription package for 6 notional months at the 3'th of January. You've paid 100 EUR and your balance has increased by 120 EUR. During next 6 months a monthly fee of 20 EUR will be taken from your balance: the next payment will be at the 2'th of February, then at the 4'th of March and so on until the end of the 6 months or the moment you run out of money on balance. Thus you pay a monthly fee as if you use a payment plan but we reimburse you the amount of the discount.

This is very convenient because you won't have to wait for your package to expire if it no longer meets your needs, or if you urgently need to make purchases in our store. Any unused funds (after deducting the month you've already used) will remain on your balance and can be used for other services (but not for packages!).

After your package expires, you will continue to be charged according to the plan associated with the package you purchased. If your balance has insufficient funds, you will be switched to the Free plan.

Packages such as Professional and Unlimited are designed for experienced stock contributors and studios. You can pay for up to two years upfront and never worry about remaining submits or balance top‑ups. The Starter and Lite packages are perfect for beginners and those whose submit varies by season or depends on files per shoot. Follow us on social media to receive additional discounts on packages during annual promotions. Our service offers packages for the following services: StockSubmitter/M+, M+Trends, and M+Storage. Packages are not available for M+Analytics.

To purchase a package click the Change/Change plan button in any service tile on the Store main page. Select the Packages tab. M+Storage service doesn't provide any payment plans and you'll be automatically directed to the Packages tab. For your convenience, if you already have a plan or package, your current plan will be displayed on this page. Click the Show Packages button below any of the package blocks.

  • Select a suitable time period in the dropdown list.
  • Read the terms of use and click OK button if you're agree.
  • You'll be moved to the payment page.
  • Select a preferred payment method from a dropdown list.
  • If you have one or several promocodes, type or copypaste it in the form. You can cover up to 50% of your purchase with promocodes.
  • Click the Agree button and follow the instructions.

After the transaction is successfully completed and the payment is approved by the system, the full cost of the package will be credited to your balance.

Every M+ user is granted with 200 GB of free cloud storage space but you may rent up to 4 TB of additional space for your files with MicroStock+Storage. You may only purchase a subscription package for this service for a period from 6 months to 4 years. Please, DO NOT top up the balance to purchase any subscription package!

How to upgrade a payment package

If you already have an active package and purchase a more expensive one, the remaining duration and submits from your current package will be reset. The full price of the new plan will then be charged, and that date will become the start of a new notional month. If you won a free year of subscription to a more expensive payment plan than the one you use, a present will be activated immediately, the duration and submission usage will be reset. After the gifted subscription ends, you are not required to buy a new package! Simply go to "Plans" and schedule a switch for the next notional month. Because we already credited your discount at purchase, you won't lose any money.

How to switch to a less expensive payment package

Immediately after payment, the funds will be credited to your balance, but won't be deducted until your current conditional month ends. During this waiting period, the package will be marked as Pending activation. If you win a free one‑month subscription to a package that is cheaper than your current one, it will simply be scheduled as a regular switch to a cheaper package. After the gifted subscription ends, you are not required to buy a new package! Simply go to "Plans" and schedule a switch for the next notional month.

MicroStock+ Trends

4a583e5a4a86a3bf46f7b052196bbd89.png


Learn more about Microstock+ Trends in this article

This page is quite similar to StockSubmitter/М+ payment plans page. Paid subscriptions renew automatically from your balance. You can upgrade to a more expensive plan by paying only the price difference, under the same terms as StockSubmitter plans. Switching to a cheaper plan is only possible at the end of the last paid notional month. In the Packages tab, you can purchase a package for a term of six months or more. Please remember that packages CANNOT be purchased with your balance!

MicroStock+Storage

Storage.png


Every M+ user is granted with 200 GB of free cloud storage space but you may rent up to 4 TB of additional space for your files with MicroStock+Storage. You may only purchase a subscription package for this service for a period from 6 months to 4 years. Please, DO NOT top up the balance to purchase any subscription package!

The packages for this particular service don't extend automatically. When the package period will be over you'll receive a relevant notification. If you'll miss the notification, we'll send an e-mail to your register e-mail box to remind about a payment. You'll be denied from uploading files to M+ until you purchase another package or delete enough files to reach 200 GB limit. If you won't solve the problem within a month, unfortunately we're going to have to delete some of your files from M+.

How to vote for the next microstock agencies?

New stock eng.png


Adding and fully supporting agencies to our services takes a lot of our time and resources. That is why we had opened a poll for all users. When you make any purchase on our service, you receive the opportunity to vote for one of the 7 most popular candidates, or add a new candidate and vote for them instead.

Frequently asked questions

How to cancel a paid subscription?

Go to the Store and open a page with payment plans (for StockSubmitter/M+ or M+ Trends) then select a Free payment plan. This payment plan will be activated at the end of the current notional month.

I'm a Free subscription user but I'd like to try a paid subscription. Where do I begin?

Estimate your average number of submits per month and take a look at our affordable plans and packages. If needed, you can always upgrade to a more expensive plan by paying only the price difference, or Increase your limit.

How do I switch back to a Starter package/how to save a Starter payment plan when the package has expired?

If you've been using a Starter payment plan and then switch to a different plan, the only way to return to Starter is to purchase the package again. However, once three months have passed, you can continue using this plan as long as your balance has sufficient funds to pay for a notional month of usage.

I've purchased a one-year package but realized I don't need it. What do I do?

Purchasing a package doesn't mean that you must keep using it for the entire duration.

You've been credited with a full package price, as if you've purchased several months of payment plan usage. So you may change your payment plan at any time.

I've upgraded my payment plan but my submissions weren't reset!

When you upgrade your payment plan, your submits are reset only at the end of the conditional month. If you upgrade to a more expensive plan, a certain number of additional submits will simply be added to your account.

For instance, let's say you're using Lite payment plan. You've got 250 submissions per month. You've already used 200 of them and you're about to purchase Casual payment plan. You pay 10 EUR to upgrade and now have 200 more submissions to use until the end of the current notional month.