Translations:Как мне обратиться в службу поддержки?/8/en: различия между версиями
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(Новая страница: «==What you should never do== * Please '''DO NOT''' use the Suggest option on our old [https://support.microstock.plus/ FAQ]. First of all, we've abandoned it a l...») |
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==What you should never do== | ==What you should never do== | ||
| − | * Please '''DO NOT''' use the Suggest option on our old [https://support.microstock.plus/ FAQ]. First of all, we've abandoned it a long time ago. | + | * Please '''DO NOT''' use the Suggest option on our old [https://support.microstock.plus/ FAQ]. First of all, we've abandoned it a long time ago. Secondly, we don't receive any notices from that site and we will surely miss your message thus can't possibly help you. |
| − | * If you're sure that the problem is | + | * If you're sure that the problem is caused by an agency, not by our products, please contact the microstock agency tech support. In most cases it's them who will solve the problem and will give you the most comprehensive information. |
| − | * Please, avoid the offensive language and aggressive statements when you talk to our tech specialists. We're honestly do everything we can to help you ASAP. | + | * Please, avoid the offensive language and aggressive statements when you talk to our tech specialists. We're honestly do everything we can to help you ASAP. We ask you to respect our job even if you're very upset. |
==I can't find my problem in FAQ section/I didn't figure out how to solve my problem== | ==I can't find my problem in FAQ section/I didn't figure out how to solve my problem== | ||
There are no minor problems for our tech specialists! We will help you! Choose the most convenient way to contact us. | There are no minor problems for our tech specialists! We will help you! Choose the most convenient way to contact us. | ||
===Tech Support Live chat=== | ===Tech Support Live chat=== | ||
This is the most preferable way. | This is the most preferable way. | ||
| − | M+ support chat is in the lower left page corner. | + | M+ support chat is in the lower left page corner. It may appear with a small delay after page refresh. If you can't find it, make sure you've deactivated the ad-blocking software on this page. |
StockSubmitter support chat is in the top left corner of the interface. | StockSubmitter support chat is in the top left corner of the interface. | ||
Текущая версия на 20:20, 20 августа 2021
What you should never do
- Please DO NOT use the Suggest option on our old FAQ. First of all, we've abandoned it a long time ago. Secondly, we don't receive any notices from that site and we will surely miss your message thus can't possibly help you.
- If you're sure that the problem is caused by an agency, not by our products, please contact the microstock agency tech support. In most cases it's them who will solve the problem and will give you the most comprehensive information.
- Please, avoid the offensive language and aggressive statements when you talk to our tech specialists. We're honestly do everything we can to help you ASAP. We ask you to respect our job even if you're very upset.
I can't find my problem in FAQ section/I didn't figure out how to solve my problem
There are no minor problems for our tech specialists! We will help you! Choose the most convenient way to contact us.
Tech Support Live chat
This is the most preferable way. M+ support chat is in the lower left page corner. It may appear with a small delay after page refresh. If you can't find it, make sure you've deactivated the ad-blocking software on this page. StockSubmitter support chat is in the top left corner of the interface.
