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Текущая версия на 13:53, 26 февраля 2021
No tax form submitted yet error
This error means that the agency asks you to fill out a tax form.
Please note that tax form verification takes a while (up to few weeks, depending on the agency). As soon as your tax form is verified please deactivate the agency in the M+ interface and fill out the login credentials again.
If you have filled it long time ago then most likely it has expired. If you’ve filled it recently then it’s probably still in review and you need to wait.
Please apply as contributor first error
This error means that your agency account is a buyer account, not a contributor account. It is enough to fill out all the required forms and pass an exam for the most of the agencies. If you’re not sure what are you missing to be able to submit - please try uploading a file manually to the agency (over FTP if the agency allows that).
Once you’ve passed all the verifications and the exam on the agency, if you’re sure you have a contributor account and uploading files manually works fine - please try to deactivate the agency in the M+ interface and then fill the login credentials again.
If you’re experiencing this issue with Dreamstime you would need to submit a file manually and wait for it to be approved before your account will become a contributor account and it will be possible to connect it to M+.
