Translations:Дочерние аккаунты MicroStock+/9/en

To switch to a child account, simply click on its email address in the column (it is blurred in the example). To return to the parent account, go to your dashboard and click the link in the "Account Information" block.

I no longer want to be a child account. How do I disconnect from the parent account?

Go to your dashboard and scroll down past the Common Settings. Click the "Decline" button in the "Account Information" block.

Frequently Asked Questions

Here you will find solutions to the most common issues encountered when working with M+ child accounts.

How do I add companion services (M+Trends or M+Storage) to my child account?

Although the child account uses the parent's plan, subscriptions to all companion services must be purchased separately. Go to the Store using the child account's login and password, and purchase a subscription to the services you currently need. If the child account belongs to another person, they can purchase the service subscription themselves, just as they could before becoming a child account.

I have a child account, and files have suddenly stopped submitting. What happened?

Most likely, one of two things has occurred:

1. The parent account's subscription has expired.
2. The parent account switched to a plan that does not support the required number of child accounts and forgot to disable you.

These issues will not resolve themselves — you'll have to to contact technical support.

I have received an offer to become a child account from an unknown person. What should I do?

Most likely, someone made a mistake with the email address. Click "No" in the dialog box. Without your consent, no one can ever interfere with your account!

I sent an offer to become a child account to another person, but I still cannot log into the child account. What should I do?

It is possible that the other person has not yet accepted your offer. If you are absolutely certain they have accepted the offer but you still cannot access the child account, contact technical support.